سياسة الشحن

🚚 Marcolo Shipping Policy

🕒 Delivery Timeframe

We deliver all orders within 3 to 5 business days across the UAE.

• Orders placed before 2:00 PM are processed the same day.

• Orders placed after 2:00 PM, on weekends, or public holidays will be processed the next business day.

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📍 Delivery Areas

We deliver to all major cities and towns across the UAE.
For remote or special locations, our team will contact you to arrange delivery.

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💵 Shipping Charges

• FREE delivery on all orders above AED 199

• A flat delivery fee of AED 15 applies to orders below AED 199

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📦 Delivery Process

• You’ll receive a confirmation message on WhatsApp or phone after placing your order.

• Our team will coordinate the delivery day and time.

• You’ll be notified once your order is out for delivery.

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⚠️ Important Notes

• Ensure someone is available at the delivery address during the agreed time slot.

• Please inform us in advance of any access challenges (e.g., elevators, gated villas).

• Missed deliveries may require rescheduling and incur an additional delivery fee.